Have Questions? We Have Answers.
Do you have a minimum order requirement?
Our stock and non-stock items have a minimum order quantity of the smallest sellable unit. There are no minimum orders for custom items, unless otherwise required by the manufacturer.
How long will it take to receive my products?
Stock products ordered before 1:00pm can be shipped on the same day. Stock deliveries in our local delivery area will be made within 1-2 business days.
What is Elite’s return policy?
We accept returns of stock items within 30 days of purchase. Stock item returns are subject to a 10% restocking charge plus any shipping costs associated with the return. Credit cannot be issued for custom items. Refer to our Terms & Conditions for further details.
What if my product is damaged or defective upon delivery?
Damaged and defective products must be reported within 5 business days of receipt so contact us as soon as you discover any irregularities.
Do you offer product samples?
Most of our products are available as samples. Contact Us for more details.
Do you offer credit terms?
We may extend credit based upon creditworthiness and prior business relationships.
What forms of payment do you accept?
We accept MasterCard, Visa, Discover, American Express, and debit cards. Personal or corporate checks, money orders, cashier’s checks, electronic funds transfers, wire transfers and COD payments are also accepted.
If you have any further questions, please feel free to CONTACT US and we will get you an answer as soon as we can.